What We Do
If you’re a regular traveler, you know the frustrations that come with the territory: fighting for an on-site parking space, waiting for a shuttle bus, dragging your luggage through the parking lot or worse yet, on and off of the shuttle bus, all the while wondering if your car, or yourself for that matter, will become another crime statistic. Why does the process have to take so much of your valuable time? Why can’t there be a better way?
Now there is. Your well trained and insured driver will meet you at the curb outside of your departure gate, help you with your luggage, and deliver your car to our fully secure covered lot for safe keeping until you return. Upon your arrival back at DFW airport your driver will meet you right outside of your arrival gate for your quick exit for the airport. If you have chosen any of our extra services, they will be completed before you arrive. Simple and efficient.
In order to make this seemingly simple process of “out of the car and into the terminal” and “out of the terminal and into the car” work, it takes the most technically advanced system of its kind to implement. Our system, created by some of the foremost business application experts, begins planning for the perfect execution of your specific needs from the moment you make your reservation. The system sends you a confirmation email to be sure we’ve gotten every detail of your trip and desired services correct. From that moment on, your reservation is affecting everything we do. The system determines the number of valets we need at any given time and the most efficient manner in which to position them. It oversees the completion of all of your requested services (ensuring they are never “missed” or forgotten) and even tracks your flight for delays or gate changes so that we are right where you need us to be. The system will send you a text message on your mobile phone before your departure and before your arrival to let you know exactly where we have positioned your driver. This location is always based on your preferences (such as whether or not you are checking luggage) and the most efficient path from the car to the gate and vice-versa. Your convenience is our business.
Even with all of this technology keeping our system running smoothly, we never forget that we are in the people business. All of team members are trained to take care of every customer as if they were our only one. You are family to us and it should show in everything we do.